One-Time Passcodes (OTP) will be replacing the current Multifactor Authentication (MFA) for Retail Online and Mobiliti on May 1, 2026. It is important that we have your current email address on file. Starting May 1, the current Security Question/Answer will be replaced by a code sent to the email address connected to your Online Banking. Please contact us prior to May 1 to verify that your email address is current to avoid access issues.

Tips for Traveling

- Before you leave, notify Union State Bank of your travel destination and dates.

- Enroll in Brella to receive notifications on your account instantly!

- Use your PIN whenever possible; it is much more secure than signature based transactions.

- If your card is declined, please call the USB Fraud Department at 515-493-9946; after hours please call Shazam at 1-866-508-2693.

- Report lost or stolen cards immediately to the USB Fraud Department at 515-493-9946; after hours please call Shazam at 1-800-383-8000.

- Have a safe and fun trip!